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Returns and Exchanges

Policy on Returns and Exchanges

1.Pack all the items in the original packing. Items bought as sets must be returned in sets.


2.Send the parcel to this address:
10889 NW 17th St, Suite #154
Sweetwater, FL 33172

3.After you have sent the parcel, please inform us of that by sending an email to info@anubis-usa.com.

Eligibility of Items for Return or Exchange

No returns unless product is unopened and in good condition. Returns that fit criteria are subject to a 20% restocking fee. Insurance is required or we are not responsible for damage or lost packages. No refunds but we can give you a credit toward your next purchase. You have within 7 days of your purchase to return your unopened product and receive the credit. We do not reimburse for items that cannot be returned by the customer.